Shop terms and conditions

About the Huntington’s Disease Association shop


All items are sold by the Huntington’s Disease Association, a company limited by guarantee registered in England no 2021975 and a registered charity no 296453. Any profit from the shop is donated to the charity.


The charity’s registered address is:
Huntington’s Disease Association
Liverpool Science Park,
Innovation Centre 1,
131 Mount Pleasant,
Liverpool,
L3 5TF

 

Using the online shop


You agree to use this website only for lawful purposes, in particular, you must not restrict or inhibit the use and enjoyment of this site by any other party by hacking into this website, transmitting any racist, sexist, ageist, obscene, offensive or illegal content; and interfering with the general working of the website, computer system, server, router or any other Internet connection device.


The Huntington’s Disease Association reserves the right to report any misuse of this site to the relevant authorities, and where appropriate to take legal action.


In circumstances where you suffer loss or damage through the use of our website or its contents, we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause.


You are responsible for ensuring that your device meets relevant technical specifications necessary to use our website and for implementing sufficient virus checks to ensure your safety when using the website.

 

Contract of sale


Please read the terms and conditions carefully before purchasing an item through the shop, either online or over the telephone.


By making a purchase from our shop, you accept these terms and conditions available to download via the online shop webpage. The purchase is not made until you have completed payment. Receipt of your order will be acknowledged by email.


Neither the Huntington’s Disease Association or customer will be held liable for any failure to perform any obligation to the other due to causes beyond either party’s reasonable control.

 

International orders


We regret we cannot accept orders outside the UK via the online shop. We may be able to fulfil international orders via the telephone or email subject to the suitability of the product for international postage and the customer covering relevant the shipping costs.

 

Payment


All prices displayed on the website are quoted in UK Pounds Sterling and are inclusive of VAT.


Delivery charges are quoted separately and the amount of delivery charge payable will be shown before you complete your order.
Payment can be made by credit or debit card.
Credit or debit card transactions are carried out using Blackbaud Merchant Services.

 

Product availability


All orders are subject to availability.


If we cannot fulfil your order for any reason, we will contact you to explain why, and we will re-credit your credit or debit card with the full amount of any sums paid for any part of the order we have not fulfilled.


If the item you have ordered is not available we may send you a similar alternative of the same price. If, on receiving a substitute item you wish to return it, please contact us on 0151 331 5444 or [email protected] to discuss and we will arrange a refund.

 

Sizes


Please note that all sizes are approximate and colours and designs may vary. The following are approximate sizing guides for items sold within the shop:

  

HOODIES

Size/Measurements

½ Chest (cm)

Body Length

Sleeve length

Small

51

67

59

Medium

56

70

60.5

Large

61

73

62

Extra Large

65

76

63.5

CYCLING TOPS/RUNNING VESTS/TECHNICAL T-SHIRTS

Size/Measurements

Chest (cm)

Waiste (cm)

 

Extra Small

86

71-76

 

Small

94

76-81

 

Medium

102

81-86

 

Large

110

86-91

 

Extra Large

115

91-96

 

ADULT T-SHIRTS

Size/Measurements

Chest (cm)

 

 

Small

86-91

 

 

Medium

97-102

 

 

Large

107-112

 

 

Extra Large

117-122

 

 

Despatch and delivery


After your payment has been accepted, your order will be processed and despatched within 7-10 working days of receiving your order.


We offer standard UK delivery charge of £2.50 on all orders.


For delivery queries, please contact us on 0151 331 5444 or [email protected]

 

Returns


In the unlikely event that you are not satisfied with the product you have purchased, you may return your goods for any reason within 14 working days starting from the day after you have received the goods.


We will replace the items free of charge if defective or you have requested an alternative size or product, or if you prefer we will refund to you the price that you have paid.


We will only reimburse for postage paid on the original purchase, if the goods are faulty and do not form part of a larger order.


If you wish to return an item, please contact us on 0151 331 5444 or [email protected] to tell us the reason for return within 14 working days of receipt.

Items should be returned to:
Huntington’s Disease Association
Liverpool Science Park,
Innovation Centre 1,
131 Mount Pleasant,
Liverpool,
L3 5TF

 

Your right to cancel


You have the right to cancel your order within 14 days of receipt. You should notify us by contacting us on 0151 331 5444 or [email protected]


Please note that the purchase price will only be repaid if you return the item to us in a re-sellable condition.

 

Our right to refuse the transaction


We reserve the right at any time to withdraw any items from our shop and to refuse to process a transaction for any reason and at our sole discretion.

 

Your information


The Huntington’s Disease Association promises to protect your privacy and handle your information respectfully. You can read our privacy policy here or can contact us for a copy.

 

Queries


If you have any queries, please contact us by telephone on 0151 331 5444, by email [email protected] or by post to Huntington’s Disease Association, Liverpool Science Park, Innovation Centre 1, 131 Mount Pleasant, Liverpool, L3 5TF.


You can contact us, Monday – Friday, 9.00 am – 5.00 pm, excluding Bank Holidays.

 

Governing law


We have made every effort to ensure that our website complies with UK Governing law.

 

Changes to terms and conditions


The Huntington’s Disease Association reserves the right to change these terms and conditions at any time by posting changes online. Your continued use of this website after changes have been made means you accept these Terms and Conditions. You must check the terms and conditions on the web site regularly.