Taking Action and Making an Impact on National Inclusion Week 

Today is National Inclusion Week 2023, a key date in our calendar where we celebrate inclusion and discover the transformative actions we can take to create inclusive workplaces.

This year’s theme is ‘Take Action, Make Impact', which aims to get organisations and individuals thinking about their actions to support individuals in and outside the workplace. 

One action we have taken is implementing the Recite Me assistive toolbar on our website to support everyone online. You can access it via the Accessibility and Language green button at the bottom of the website.

We hope this positively impacts the experience that our website visitors have on our website as they use a range of customisable tools to read and understand our content in a way that best suits their needs. 

Choose from a range of tools including text-to-speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages 65 of which are text-to-speech. 

Access the Recite Me guide.

Ruth Sands, Head of Advisory Services said,

"The Assistive Technology, Recite Me toolbar allowed website visitors to make specific adjustments to our website independently, anonymously and according to their individual needs. The disabilities supported by our toolbar include dyslexia, dyspraxia, hyperlexia, autism, ADHD, epilepsy and mild visual impairments (supported with text-to-speech in 60 languages, font and colour adjustments, focus aids and translations. This with Language line where you can talk to us in another language makes our services more accessible."

Language Line 

If English is not your first language, or you would just prefer to talk to us in another language, you can call 0151 331 5444 and ask to speak to us through the interpreting service Language Line.

Their professional interpreters offer over 240 languages. Using this service enables us to have a three-way helpline call with you.

Please note that you will need to call us to request this service. If you are not able to make the call yourself, you can ask someone to do this on your behalf.

Language Line do not take or keep any notes from the call, so you can be reassured that they are not recording your call in any way.

Find out more about Language Line.

With over 1 billion people worldwide who live with some form of disability or impairment, it is vital that we prioritise inclusivity. 

Accessibility is important to us as it provides all users with equal access and opportunities, regardless of their individual circumstances. We are committed to online accessibility and this can be achieved with the use of the Recite Me Accessibility Checker and Assistive Toolbar.